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AI IMPLEMENTATION

Take one useful workflow from trial to controlled operation.

If the daily brief is wrong, the superintendent finds out on site and you find out from the owner. We take one useful workflow from trial to controlled operation with a baseline, a human approval point and failure recovery agreed before anything widens.

01 Source02 Boundary03 Human decision04 Evidence

HOW IT WORKS

The control path in practice.

  1. Select a repeatable task and measure its current cost.
  2. Define data access and an evaluation set using approved samples.
  3. Build the workflow with a human approval point.
  4. Measure results and recover from failures before expanding.

WAYS TO START

The fixed engagements behind this page.

ONE HOURQuoted after a scoping call

Governed AI Briefing

Security, legal and the business leave with one question, the pilot that answers it and the scoping call booked.

See the engagement

TWELVE WEEKSQuoted after a scoping call

Forward-Deployed AI Engineering

An engineer inside your team until one governed workflow is in production with its evidence.

See the engagement

All eighteen engagements, with their length and storefront

THE PROBLEM

Why do AI pilots stall before production?

Because nobody agreed, before the pilot, what the workflow may do on its own, who approves the rest, and what happens when it fails.

If the daily brief is wrong, the superintendent finds out on site and you find out from the owner. AI implementation here means one useful workflow taken from trial to controlled operation, with a baseline measured, a human approval point written down and failure recovery agreed before expansion.

THE MICROSOFT INSIGHT

Can a Microsoft 365 workflow run several steps and still wait for a person?

Yes: Copilot Cowork carries out multi-step tasks across Microsoft 365 and pauses for the user's approval before sensitive actions.

Copilot Cowork carries out multi-step tasks across Microsoft 365 and pauses for the user's approval before sensitive actions such as sending an email or posting in Teams. (Microsoft Learn, checked Oct 31, 2026)

Design around the pause and the approver sees every send before it goes. Design around speed and the first wrong email reaches the owner before you do.

THE METHOD

How does one workflow get from trial to controlled operation?

Baseline, build, approve, measure, each written down before the next starts.

  1. Baseline the task as it runs today: inputs, exceptions, time and who signs off.
  2. Build the workflow inside Microsoft 365 with a permission row and a named approver.
  3. Run it on fictional or sample data until the approver trusts the draft, then on live data for one team.
  4. Measure against the baseline and decide, in writing, whether to widen.

THE PERMISSION ROW

What may the workflow do without asking?

Only what its permission row says, and nothing that changes a customer record or sends a message is in the may-do-alone column at the start.

The Contoso Builders daily brief, the certified payroll exception and the RFI triage on the construction page each carry their row. The same four columns apply to any workflow, in any industry.

With the row, the project executive approves the brief in a minute. Without it, the project executive explains the brief to the owner for an hour.

THE FIRST RUNG

Where do you start when your team already uses point tools?

With the free Copilot readiness check, then a scoping call that picks the one workflow whose owner, test cases and approver you can name today.

The data can stay in your construction platform or your line-of-business system; the workflow reads what the signed-in person may already open and writes nothing back without approval. Your PMs do not get another tool; they get a draft waiting for a decision.

AFTER TWO WEEKS

What will be working after two weeks?

  1. The baseline of the chosen task is measured and written down.
  2. The permission row and the named approver are agreed.
  3. The workflow runs on sample data and the approver has seen the first drafts.
  4. You hold the live-pilot scope and its quote as a written decision.

The work is delivered remotely inside your own Microsoft tenant, wherever your business is, and on site only when the work needs it.

HONEST ABOUT LIMITS

What this does not do yet

It does not remove the need to fix the data the workflow reads. Microsoft 365 Copilot returns only content the signed-in user already has at least view permission to see, so anything shared too widely is findable from day one. (Microsoft Learn, checked Oct 31, 2026) A draft built from an overshared folder is a tested way to surface the oversharing, so the readiness check runs first.

It does not replace the people who own the task: the approver stays, and the workflow earns the may-do-alone column one action at a time.

It does not claim a saving: the baseline is yours to compare, and no figure appears on this page.

THE ONE THING TO REMEMBER

One useful workflow, a baseline, a human approval point and failure recovery, agreed before expansion.

Said another way: the pilot is finished when the approver trusts the draft, not when the demo works.

Said a third way: widen on evidence, never on enthusiasm.

SHOW YOUR WORK

See the control path on a fictional bank.

Governed in 90 Seconds

Label and review external sharing

A person checks a proposed sharing decision and its evidence.

Coming

See every demonstration

DIRECT ANSWERS

Questions before you decide.

Do our people need a new tool?

No. The workflow runs inside Microsoft 365, reads what the signed-in person may already open, and puts a draft in front of the approver where they already work.

What if the workflow produces a wrong draft?

The approver rejects it, the rejection is recorded, and the row stays at may draft. Failure recovery is agreed before the pilot, including who is told and how the task runs by hand that day.

Can the data stay in our construction or finance system?

Yes. The workflow reads from it under the signed-in person's access and writes nothing back without the approval the permission row requires.

How do we know it worked?

Against the baseline you measured before the pilot: inputs, exceptions, time and sign-offs. The decision to widen is yours and is made in writing.

How is it priced?

Quoted after a scoping call. Baseline and build are scoped separately from the live pilot, and the next workflow is a new decision.

NEXT STEP

Start with a boundary you can explain.

Choose a focused check, or speak with the team about the workflow you need to improve.